Coordination of membership relations: A membership relationships management system has been developed at the secretariat to facilitate closer tracking of service delivery.

Information and knowledge sharing: The secretariat has launched a new information bulletin "Access" and published a continental directory. An information resource centre has also been established at the secretariat.

Development of ICT database: ATU has developed an information and communication technology database depicting key continental indicators.

Development of information systems: The secretariat has developed various systems to enhance performance.

ATU stakeholder relationship database
Electronic document directory system
Electronic financial records